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LUX* Resorts & Hotels launches the ‘Smile all the Stay’ campaign
[vc_row][vc_column][vc_column_text]LUX* Resorts & Hotels has launched its new 2017 advertising campaign with creative agency BETC Paris. The campaign – centred on joy, happiness and time devoted to long, cherished holidays – is themed ‘Smile all the Stay’. “The theme of the advertising campaign is Smile All The Stay, as LUX*’s goal is for guests to […]
Train your front desk colleagues to be ‘memory makers’
[vc_row][vc_column][vc_column_text]The front desk colleagues at your hotel are creating first impressions that set the tone for the entire guest’s stay every shift, every day. Whereas in the past, first impressions were made by a voice reservations agent or during a phone call to inquire about directions or hotel amenities, most guests find these needs met […]