Pullman Maldives Maamutaa and Mercure Maldives Kooddoo appoint Dipti Katoch as new Commercial Director

Pullman Maldives Maamutaa and Mercure Maldives Kooddoo have announced the upcoming appointment of Dipti Katoch as their new Commercial Director, effective from October 21, 2024. With over 15 years of experience in revenue management and strategic market positioning at globally recognised brands, Katoch brings a wealth of expertise to the role. She will be responsible for overseeing revenue management, reservations, marketing, and sales strategies across both resorts. This holistic approach aims to create a cohesive strategy that enhances brand visibility, optimises bookings, and increases customer engagement.

Under Katoch’s leadership, the resorts will refine their commercial strategies and pursue dynamic partnerships with key stakeholders in the hospitality and tourism sectors. These collaborations are intended to open opportunities in untapped markets, providing fresh perspectives on guest experiences while ensuring long-term profitability and global visibility.

Riaan Drever, General Manager of Pullman Maldives Maamutaa and Mercure Maldives Kooddoo, expressed his confidence in Katoch’s abilities, stating, “Integrating these key areas under Dipti’s leadership will allow us to create a more unified vision for our commercial operations. Her expertise in marketing and sales, combined with her strategic insights, will be pivotal in enhancing our brand presence and ensuring a seamless guest journey from initial inquiry to post-stay engagement.”

Katoch has an impressive track record, having held senior positions at InterContinental Hotels Group (IHG), Centara Hotels & Resorts, Taj Hotels, and Banyan Tree Hotels & Resorts. In each of these roles, she demonstrated exceptional skill in aligning commercial goals with innovative strategies, contributing to revenue growth and market leadership. Her experience in building strategic alliances will be crucial for establishing partnerships that drive mutual success, attract high-value clientele, and expand the resorts’ global footprint.

As Pullman Maldives Maamutaa and Mercure Maldives Kooddoo prepare for growth, Katoch is expected to spearhead innovative marketing campaigns and sales initiatives tailored to diverse market segments. By leveraging her extensive network and expertise, she will forge partnerships with key players in the hospitality and tourism sectors, ultimately driving long-term profitability and enhancing the guest experience.

With Katoch in charge, the resorts are poised to reach new heights in the competitive landscape of the Maldives.