Related Posts
Aqua Lung: The Diver’s Choice
[vc_row][vc_column][vc_column_text]Aqua Lung pioneered the creation of modern diving equipment in 1943 when Captain Jacques-Yves Cousteau teamed with Emile Gagnan to develop the first “aqua-lung” that made underwater exploration possible. Today, the brand continues to be the leading global designer and manufacturer of dive and water sports gear. Aqua Lung has a deep commitment to quality, […]
How to Perform Hotel Market Research
No plan is viable without some form of research. Especially if you require outside investment you will need to demonstrate you have done a hotel market study for your new hotel concept. It will also be helpful for you to put your ideas on paper and benchmark them against the market to determine the chance […]
When guests complain, be all EARS!
[vc_row][vc_column][vc_column_text]Considering all of the many components of a positive guest experience during even just a 24-hour stay, and how many guests are in a hotel on any given night, it should not be surprising to any hotelier that at some point during a shift every colleague is likely to encounter complaints. Surely we can and […]