Inaugurated in 2016, the Hotelier Maldives GM Forum is the only dedicated forum taking place in the country for resort managers. Providing over 60 GMs a forum to discuss the unique challenges they face on a day to day basis, and to learn from the best practice of their peers in a mutually supportive environment.
Watch this page for follow up reports news for GM Forum 2024.
At the 2025 Hotelier Maldives General Managers (GM) Forum, the team from Dhivehi Insurance took the stage to highlight a topic often overshadowed by more glamorous aspects of hospitality — the vital role of insurance in safeguarding businesses against emerging risks. In their joint presentation titled “Insurance Solutions for Emerging Risks in a Maldivian Context,” […]
At the Hotelier Maldives General Managers (GM) Forum 2025, Aalim Mohamed, Group Director of Human Resources at Pulse Hotels & Resorts, invited a ballroom full of GMs to stand, take three deep breaths, and reset. It was a fitting prelude to a session that asked leaders to pause, rethink long-held assumptions, and embrace a model […]
At the 2025 Hotelier Maldives General Managers (GM) Forum, Radouane Namaoui, Global Head of Key Accounts at TrustYou, delivered an insightful presentation on “Unlocking Loyalty Through Digital Guest Journeys”, exploring how data, artificial intelligence, and personalisation are reshaping the guest experience and strengthening hotel loyalty worldwide. Speaking with humour and warmth, Namaoui began by connecting […]
At the 2025 Hotelier Maldives General Managers (GM) Forum, Afrah Ahmed, Director of Cards at Bank of Maldives (BML), delivered a compelling presentation on “Digital Transformation in Maldives Tourism,” highlighting how innovation and technology are redefining the nation’s tourism landscape. Addressing an audience of industry leaders, policymakers, and media representatives, Afrah began by acknowledging the […]
At the 2025 Hotelier Maldives General Managers (GM) Forum, Abubakar Latif, Chief Technology Officer at Beyon Cyber and Board Member of DTS Solutions UAE, delivered a compelling reminder that the future of hospitality depends not only on innovation and guest experience — but also on digital trust. In his presentation titled “A Stakeholder Analysis of […]
At the 2025 Hotelier Maldives General Managers (GM) Forum, industry leaders gathered to discuss one of the most transformative forces shaping hospitality today — the digital guest journey. Moderated by Mohamed Shafraz Hafiz, Director of Digital Technology & Marketing at Pulse Hotels & Resorts, the panel titled “Reimagining the Guest Journey: Digital Touchpoints from Booking […]
