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Patina Maldives, Fari Islands, continues to redefine sustainable luxury with the hosting of an extraordinary Net Zero Dinner at Roots, its signature plant-based restaurant. This festive celebration showcased a perfect harmony of innovation, creativity, and eco-consciousness, setting a new benchmark for sustainable dining experiences. The evening’s ambiance was thoughtfully curated, with minimal use of electricity […]
Train your front desk colleagues to be ‘memory makers’
[vc_row][vc_column][vc_column_text]The front desk colleagues at your hotel are creating first impressions that set the tone for the entire guest’s stay every shift, every day. Whereas in the past, first impressions were made by a voice reservations agent or during a phone call to inquire about directions or hotel amenities, most guests find these needs met […]
Removing Barriers Between Hotel Technology, Marketing and Operations
The perfect storm of economic decline, technological advancement, and consumer liberation may have created considerable challenges for the hospitality industry. However, the situation also presents a unique opportunity for organizations to adapt and recalibrate their operations to reduce asset loads, improve information exchange, and leverage customer self-service. What forced us to remove these barriers between […]