Team member longevity is both a gift and a responsibility
By Mark Eletr At a resort like Holiday Inn Resort Kandooma Maldives, long-serving team members are the living memory of the place. They carry the stories of how the island, now in its 41st year as a resort, has evolved; the hard-won standards; the guests who return year after year and are greeted by name; […]
From burnout to balance: Gaining clarity in hospitality through life coaching
How clarity in purpose, values, and boundaries can help resort professionals thrive — insights from a life coach In the high-stakes world of luxury hospitality, where every smile is expected to be sincere and every detail perfect, burnout can creep in quietly. It’s a silent strain, often masked by the industry’s hallmark professionalism. For many […]
