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The global travel and tourism industry created 7.2 million new jobs in 2015 and contributed more than US$7.2 trillion to the global GDP, according to the annual ‘Economic Impact Report 2016’ launched by the World Travel & Tourism Council (WTTC).
JW Marriott Maldives Resort & Spa takes sustainability to the table
Following the launch of the JW Garden, JW Marriott Maldives Resort & Spa has introduced an exclusive new culinary experience for guests. The JW Garden to Table showcases the resort’s bounty of homegrown ingredients, cementing its dedication to sustainability and reducing food miles by growing a wealth of fresh produce on-site. As a signature element […]
‘AI’ has no ‘EI’: Tech alone can’t deliver hospitality
[vc_row][vc_column][vc_column_text]Since artificial intelligence has no emotional intelligence, technology alone cannot deliver hospitality. If every hotel brand adopts the same tech solutions and continues to take human engagement out of the cycle of service, hotels will become a commodity. Because I am in the field of hospitality industry training, when I read industry news headlines that […]
