Ali Ashfag, Front Office Manager at Seaside Finolhu Baa Atoll Maldives

Introducing Ali Ashfag, the Front Office Manager at  Seaside Finolhu Baa Atoll Maldives. With over a decade of experience across five internationally  recognized brands and two local establishments, Ashfag brings a wealth of industry knowledge.  Commencing his career at the age of 18 as a waiter, Ashfag transitioned to the front office eight years  ago, embarking on his journey as a butler. 

From curating exceptional experiences to maintaining impeccable service standards, Ashfag  consistently excels in his roles. He embraces the concept that leadership is an ongoing journey,  considering his own future self in a decade as his guiding role model. Demonstrating unwavering  commitment to principles of integrity, discipline, and humility, he embodies the same qualities he has  admired in those he has been fortunate to collaborate with throughout his distinguished career in the  industry. 

Upon joining Seaside Finolhu Maldives, he initiated transformative initiatives that elevated our  establishment to unprecedented levels of excellence. Notably, Ashfag introduced the innovative  concept of personalized butler service, redefining standards and setting new benchmarks for luxury  and guest satisfaction.

Ashfag spearheaded a comprehensive recruitment effort, handpicking and training  individuals who now embody the essence of butler service, referred to as “Roohu’s” in the distinctive  parlance of Finolhu. His commitment to developing a highly skilled team has resulted in the front office  becoming one of the most efficient and functional departments on the island. Recognizing his  exceptional performance, Ashfag was promoted to Front Office Manager in October following a  meticulously crafted development plan. 

Ashfag’s academic achievements include graduating from Cornell University and successfully  completing a Master Certificate in Hospitality Management and Hotel Revenue Management. This  unique combination of hands-on experience and academic excellence positions him as an exemplary  leader, celebrating not only his youth but also his remarkable expertise and achievements in the  hospitality sector. 

His direct guidance for aspiring young hotelier’s centres on embracing five key values: Integrity, a  positive attitude, emotional intelligence, humility, and kindness. He emphasizes that possessing the  right mind-set in hospitality creates opportunities across all departments.