CROSSROADS Maldives enhances guest experience with HotelPay: seamless payment gateway

CROSSROADS Maldives, the renowned integrated multi-island leisure destination in the Maldives, has introduced HotelPay, an innovative payment gateway designed to elevate the travel experience for visitors from Russia and the Commonwealth of Independent States (CIS). This new feature allows guests to conveniently book stays and make payments in Russian Rubles either online or on-site at SO/ Maldives, Hard Rock Hotel Maldives, and SAii Lagoon Maldives, Curio Collection by Hilton.

The launch of HotelPay addresses the increasing demand for cashless and localised payment solutions at CROSSROADS Maldives. It bridges the challenges posed by international payment restrictions, such as local card limitations and the complexities of cash handling. This enhancement provides a secure, seamless, and efficient payment experience for guests.

Frederic Lebegue, General Manager of Hard Rock Hotel Maldives, and Alexander Traeger, General Manager of SAii Lagoon Maldives, Curio Collection by Hilton and CROSSROADS Marina, emphasised the importance of this development, stating, “The introduction of HotelPay reflects our dedication to making every aspect of our guests’ journey as smooth as possible. By overcoming significant payment barriers, we offer guests from Russia and the CIS a more streamlined experience, allowing them to fully enjoy their time in the Maldives.”

Olivier Moies-Delval, General Manager of SO/ Maldives, highlighted the alignment of HotelPay with the resort’s commitment to superior guest satisfaction. He remarked, “This addition to our payment infrastructure ensures that guests can focus entirely on immersing themselves in the luxurious and vibrant atmosphere of SO/ Maldives, free from any payment-related distractions.”

CROSSROADS Maldives features three exceptional resorts, each delivering distinctive experiences. Hard Rock Hotel Maldives, honoured as Hard Rock International Hotel of the Year 2023, offers music-inspired luxury and vibrant entertainment. SAii Lagoon Maldives, Curio Collection by Hilton, recognised as one of Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2023, combines a playful, boho-chic aesthetic with stunning tropical surroundings. SO/ Maldives, listed among Condé Nast Traveller’s Top 10 Resorts in the Maldives for 2024, introduces a bold, fashion-forward edge to the island experience. Together with The Marina, a lively hub for dining, shopping, and entertainment, CROSSROADS Maldives delivers a dynamic and diverse destination for global travellers.

By integrating HotelPay, CROSSROADS Maldives continues to redefine hospitality for an international audience, fostering a more inclusive and accessible experience for all.