Ooredoo Maldives goes digital with round-the-clock support on WhatsApp

Ooredoo Maldives has launched a verified customer support account on WhatsApp, providing its customers in the Maldives with quick, secure, and convenient service available 24/7. This initiative represents a significant step in Ooredoo’s ongoing efforts to enhance customer experiences through digital innovation.

Given WhatsApp’s widespread usage across the Maldives, the platform offers a familiar and efficient way for customers to connect with Ooredoo. The verified WhatsApp account provides several key benefits:

• 24/7 Customer Support: Customers can receive immediate assistance for queries and services at any time.
• Enhanced Security: The verified account status ensures that communication is authentic and secure.
• Ease of Use: Customers can easily reach Ooredoo’s support team through the WhatsApp platform they use daily.

By integrating with WhatsApp, Ooredoo leverages the app’s features to offer innovative customer engagement solutions. This initiative is made possible through Ooredoo Maldives’ collaboration with Indosat Ooredoo Hutchison, demonstrating a commitment to providing enhanced customer service tailored to the digital needs of its users.

Customers can access the service by messaging Ooredoo’s verified WhatsApp number (+960 9611929). The channel supports inquiries about products, services, billing, troubleshooting, and other support needs.