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Coco Collection’s 2 resorts win World Travel Awards 2024
Leading resort brand Coco Collection has announced that their two resorts, Coco Bodu Hithi and Coco Palm Dhuni Kolhu, have once again been recognised at the World Travel Awards, an award which was established to acknowledge, reward, and celebrate excellence across all sectors of the travel, tourism, and hospitality industries. This year, Coco Bodu Hithi […]
Sheraton Maldives Full Moon Resort & Spa offers spectacular Diwali celebrations
Sheraton Maldives Full Moon Resort & Spa, renowned as one of the premier family resorts in the Maldives, beckons travellers to immerse themselves in the enchanting ambiance of Diwali within a tropical haven. This year, the resort offers a dazzling Diwali celebration alongside an exclusive All-Inclusive package, ensuring guests can luxuriate in opulence, familial delight, […]
Measuring and incentivizing front desk and reservations upselling
[vc_row][vc_column][vc_column_text]Increasingly, hoteliers recognise upselling training as an opportunity to generate additional revenue, yet it is also essential to properly measure the results and incentivize success. Most only measure “incidents” of upselling at registration. Similarly, most incentivize a percentage of the “per stay” revenue per incident. As a result, colleagues generally focus exclusively on scoring a […]