When the system makes a promise: AI and the human responsibility of hospitality
In Hudha Faheem’s hypothetical scenario, a guest arrives at reception expecting to join an excursion confirmed by the resort’s AI assistant. The activities team has no space. Check-in is busy, the confirmation relied on outdated availability, and staff do not yet know whether other bookings are affected. For the panellists considering the problem, the immediate […]
Avani+ Fares Maldives Resort invites Instagram followers to choose AI-generated Christmas theme
In preparation for the festive season, the team at Avani+ Fares Maldives Resort has utilised the creativity of artificial intelligence (AI) to generate ideas for this year’s Christmas theme. Following AI’s prompts, four imaginative themes were created: Tropical Wonderland, Candy Cane Christmas, Frosted Paradise, and Santa’s Surf Shack. The resort’s Instagram followers now have the […]
How prepared is the Maldives tourism industry for the AI revolution?
The Maldives tourism industry is on the cusp of a significant transformation driven by artificial intelligence (AI). AI has the potential to revolutionize every aspect of the tourism industry, from marketing and sales to customer service and operations. To fully reap the benefits of AI, Maldives tourism businesses need to prepare their workforces for this […]
