When the system makes a promise: AI and the human responsibility of hospitality
In Hudha Faheem’s hypothetical scenario, a guest arrives at reception expecting to join an excursion confirmed by the resort’s AI assistant. The activities team has no space. Check-in is busy, the confirmation relied on outdated availability, and staff do not yet know whether other bookings are affected. For the panellists considering the problem, the immediate […]
Technology Review: DirectStreams – the only Mac-based IPTV solution in the world
DirectStreams is a privately held software company based in Paris and Singapore.
Octopus Systems – Technology solutions to enhance guest experience
Octopus Systems is a technology service provider that is solely focused on the hospitality industry.
