Outrigger launch new policy to guarantee best rates

Outrigger Enterprises Group has introduced its first-ever ‘Best Rate Guarantee’ policy for direct bookings made online across the Outrigger Hotels and Resorts portfolio. According to the group, guests booking their stay at any of Outrigger’s multi-branded properties from outrigger.com are now ensured the best publicly available rate possible.

The new policy ensures that Outrigger not only matches rates that are offered lower on U.S.-based websites for the same hotel, room type and date, but also extends an additional 10% discount, it said announcing the policy.

“With our Best Rate Guarantee, Outrigger continues to strengthen its dedication and commitment to customer confidence in our brand,” said Sean Dee, Executive Vice President and Chief Marketing Officer at Outrigger Enterprises Group.

“Our hotels and resorts, located in some of the most iconic beaches across the globe, now offer a seamless booking process so our guests can focus on what truly matters – making the most of their vacation time.”

Advantages of booking directly with outrigger.com include no hidden fees; most-current room availability across the portfolio; a seamless booking experience with the Best Rate Guarantee; and benefits of the Outrigger DISCOVERY loyalty programme, it said. The Outrigger Best Rate Guarantee is available only for exact itinerary matches, and terms and conditions apply, which can be accessed through the website.

Founded in 1947, Outrigger has grown into a highly successful, multi-branded portfolio of hotels, condominiums and vacation resort properties, with approximately 6,500 rooms located in Hawaii, Guam, Fiji, Thailand, Mauritius, and the Maldives.