Candice Barwell appointed as new Director of Sales & Marketing at Shangri-La’s Villingili Resort & Spa

Shangri-La’s Villingili Resort & Spa has announced the appointment of Candice Barwell as the resort’s new Director of Sales & Marketing. Set to join the team this month, Barwell will be responsible for planning and implementing the sales and marketing strategy, optimising the hotel’s revenue and market share, and will continue to establish Shangri-La’s Villingili […]

Guest Delight International (GDI) – Measuring Luxury

Does your property deliver on its brand promises? Do your employees engage with guests to deliver a truly sublime experience? Do you know if your hotel or resort delivers those experiences that you aspire to your guests at every moment in their journey? This is where Guest Delight International (GDI) can step in and help […]

Hotel Jen to celebrate rebranding anniversary

Hotel Jen, a mid-range lifestyle hotel chain and newest brand of the Shangri-La group, is hosting nine simultaneous parties in nine cities to celebrate her first birthday in style.

Shangri-La launches Instant Dining Awards programme

Shangri-La Hotel and Resorts announced the global launch of its Instant Dining Awards programme for its Golden Circle loyalty members.