Soneva Team

Make your team shine: Investing in staff for service superiority in the Maldives

The Maldives, a paradise of pristine beaches and turquoise waters, attracts discerning travelers seeking unparalleled experiences. But amidst this stunning backdrop, it’s the exceptional service that truly elevates a Maldivian resort from good to great. In this competitive landscape, investing in your team’s future success translates directly into superior guest service and a thriving resort. […]

Tourist heroes and a timely reminder: Why swimming skills are vital for resort staff

A recent heartwarming news story highlights the importance of a crucial skill for resort staff: swimming. A tourist couple vacationing at a resort sprang into action when they witnessed a staff member fall into the lagoon from the jetty. Thankfully, their quick thinking and swimming abilities led to a successful rescue. This incident serves as […]

A Passion for Developing People: Helene Ireland of Training Works

Helene is the Managing Director and Lead Facilitator of Training Works, a locally registered training consultancy company that began providing services in the Maldives this January.

Bandos Maldives inaugurates apprenticeship programme, in association with two Swiss hospitality schools

Bandos Maldives have partnered with The Swiss School of Hospitality & Management and the Swiss Institute of Management & Hospitality .

Industry Expert: The Wellness Ripple Effect: Maldives, a wellness haven

Group Spa Director for Duniye Spas, Renate Hermes, shares ideas for integrating wellness resort-wide, exclusively for Hotelier Maldives.

Investing in people at Atmosphere Kanifushi Maldives

Noona Hussein visits Atmosphere Kanifushi Maldives to learn what training goes in to creating world class hoteliers.

Euro Marketing organises training programmes on ‘How to make Gelato’

Euro Marketing, together with the Carpigani Gelato University in Italy, has started a 3-day training programme in gelato making.

Industry Expert: How to ensure your front desk staff are a successful distribution channel

Doug Kennedy explains how with some basic tools in place your front-desk team can turn conversation into business.

Industry Expert: Make Guests Tweet!

President at the Kennedy Training Network Doug Kennedy, on how to get guests sharing their positive hotel experiences on social media.

Tourism Ministry trains Inspectors to check standards of guest houses and travel agencies in Atolls

A workshop to train guest house and travel agency inspectors was initiated by the Ministry of Tourism last Wednesday. Some 20 staff from 17 council secretariats participated. The one day event covered theoretical aspects of such inspections including registration procedures, regulations governing guest houses and travel agencies. Further to this, Maldives Inland Revenue Authority also did a presentation on taxation.