The guest comes first: Ali Ismail’s recipe for hospitality success

Baa Kamadhoo native, Ali Ismail, has carved a remarkable path in the Maldives’ hospitality industry, excelling in both luxury resorts and community service.

With over two decades of experience, Ali’s expertise lies in food and beverage operations. He honed his skills at renowned resorts like Soneva Fushi, Four Seasons, and Finolhu, consistently exceeding expectations in food and beverage service.

Ali’s passion extends beyond resorts. He served a 4-year term as the elected Island Council President of Baa Kamadhoo, showcasing his commitment to the community’s development.

Returning to his hospitality roots at Finolhu Maldives, Ali’s dedication has been recognized with accolades like the Guest Choice Awards and a Manager of the Year nomination. These achievements highlight his exceptional guest service and ability to address concerns effectively.

Ali’s contributions extend to pre-opening projects. His involvement in setting up Ifuru resort’s food and beverage operations ensured a smooth launch and exceptional guest experiences.

At the core of Ali’s approach lies an unwavering commitment to exceeding guest expectations. His deep understanding of food and beverage, coupled with hospitality expertise, leaves a lasting impression on prestigious establishments like Kurumba Maldives, his current endeavor.

Beyond his achievements, Ali is a leader who fosters a collaborative environment. He excels at communication, conflict resolution, and enforcing quality standards, ensuring a team that thrives together.

The core of Ali’s philosophy is an unwavering commitment to exceeding guest expectations. His deep understanding of food and beverage, interwoven with his hospitality expertise, leaves a lasting impression on prestigious establishments like his current post at Kurumba Maldives.

Ali’s leadership goes beyond achieving personal accolades. He fosters a collaborative work environment where open communication and respect are paramount. Ali’s ability to resolve conflicts and enforce quality standards empowers his team to deliver exceptional service together.

Ali Ismail’s journey exemplifies dedication and passion for creating unparalleled guest experiences.