Building unique experiences: Leadership of SAii Lagoon Maldives, CROSSROADS Marina’s General Manager Alexander Traeger

In a career that spans over two decades and multiple continents, Alexander Traeger’s rise through the ranks of the hospitality industry is a story of passion, resilience, and a relentless pursuit of excellence. Now the General Manager of SAii Lagoon Maldives, Curio Collection by Hilton, and the CROSSROADS Marina, Traeger is reshaping the landscape of luxury hospitality in the Maldives, balancing tradition with innovation. Fresh off being awarded the Hotelier Maldives Awards 2024 for General Manager of the Year, Traeger sat down with Hotelier Maldives to discuss his journey, leadership philosophy, and the future of the Maldives as a global tourism hub.

Alexander Traeger’s path to hospitality began in an unexpected place—East Germany, a country with limited travel opportunities during his childhood. Despite these constraints, Traeger knew from an early age that he wanted to be part of an industry that connected people across borders. “At the age of five, I knew I wanted to be a chef,” he recalls. With his mother working on a cruise ship, the desire to explore the world and engage with diverse cultures became deeply ingrained in him. “My mother’s job further fuelled my desire to be part of an industry that connects people from around the world.”

He followed this dream, earning a diploma in Hospitality from Berufsschule “Bebo Wagner” in Augsburg in 1997, and began his career as a chef at Moevenpick Hotel Neu-Ulm. Over the years, Traeger’s passion for hospitality expanded beyond the kitchen. His desire to offer guests experiences that transcend cultural boundaries led him to roles across Europe and Asia, eventually bringing him to the Maldives. “Today, at SAii Lagoon Maldives, Curio Collection by Hilton, and The Marina @ CROSSROADS Maldives, I am proud to offer our guests unique, immersive experiences that blend this spirit of worldwide discovery with the natural beauty of the Maldives.”

Working in diverse regions has honed Traeger’s ability to adapt and thrive in different cultural environments. One of his most valuable lessons, he notes, is the importance of understanding the local culture before making decisions. “Whether I was working in Europe, Asia, or the Maldives, understanding the people, their values, and how they connect with their surroundings has been essential,” says Traeger.

This cultural sensitivity has shaped his approach to leadership. At SAii Lagoon Maldives and CROSSROADS Maldives, he places a premium on building relationships and fostering trust. “I bring together diverse teams and create an environment where each individual feels empowered to contribute,” he explains. “My leadership style revolves around nurturing a sense of belonging, which is reflected in how we care for our guests and create unforgettable experiences.”

Traeger’s introduction to the Maldives was marked by awe and admiration. “The natural beauty was breathtaking, and the level of luxury was unlike anything I had experienced before,” he shares. However, he soon realised that what sets the Maldives apart is the intimate connection between guests and team members. “Maldives, unlike many other destinations, allows for a more personal interaction.”

Over time, Traeger has seen the Maldivian hospitality market grow, with more resorts bringing unique offerings to the table. But for him, the competition in the Maldives isn’t just about luxury—it’s about creativity and authenticity. At **CROSSROADS Maldives**, he has embraced this challenge by curating experiences that combine the natural wonders of the Maldives with new concepts. “We represent this spirit of innovation, offering experiences that combine the natural wonders of the Maldives with new concepts that enhance the guest’s journey.”

As the General Manager of both SAii Lagoon Maldives and CROSSROADS Marina, Traeger is leading one of the most ambitious projects in the Maldives—a multi-island integrated destination. “CROSSROADS Maldives is not just a resort; it is a lifestyle hub where leisure and adventure thrive,” he says proudly. The integration of two resorts with a vibrant marina offers guests an unparalleled experience that extends beyond the typical Maldivian seclusion. “We don’t just sell a room with a view, we sell a curated experience, an escape into something extraordinary.”

This innovative approach has positioned CROSSROADS Maldives as a game-changer in the region. “At SAii Lagoon Maldives, Curio Collection by Hilton, a playful yet serene island getaway, we offer direct access to The Marina’s world-class dining, shopping, and cultural experiences,” Traeger explains. The Marina @ CROSSROADS Maldives is more than just a hub of entertainment—it’s a centre for cultural connection, offering visitors the chance to engage with local artisans, learn about Maldivian history at the Maldives Discovery Centre, or participate in marine conservation efforts. “We are redefining what it means ‘to holiday’ in the Maldives.”

Traeger’s leadership style is rooted in empowerment and collaboration. He believes that the success of any property begins with its people. “I focus on cultivating a culture of teamwork, mutual respect, and continuous learning,” he emphasises. Encouraging his team to think creatively and take ownership of their roles has been key to the success of both properties. “It’s important for me that every team member understands the vision and feels connected to our mission of delivering exceptional guest experiences.”

Under his leadership, SAii Lagoon Maldives and CROSSROADS Marina have thrived as premier destinations, offering guests a balance of adventure, relaxation, and cultural engagement. “When people feel valued and inspired, they bring their best selves to work, and that energy is what drives success.”

For Traeger, the future of luxury travel is about more than just offering exceptional service—it’s about sustainability and innovation. “We are enthusiastic about preserving the natural environment while enhancing the guest experience through creative, thoughtful additions,” he explains. At SAii Lagoon Maldives and CROSSROADS Marina, sustainability is woven into the fabric of the guest experience, from eco-conscious initiatives to partnerships with local communities.

Traeger’s long-term vision for both properties includes continually evolving to meet the needs of modern travellers. “We invest heavily in our team through training and development programs to retain talent and ensure that our service remains at the highest level.”

Reflecting on his career and the honour of winning the Hotelier Maldives Awards 2024 for General Manager of the Year, Traeger is both humbled and excited for what’s to come. “This award is not just a recognition of my efforts, but also of the amazing team I work with. It represents our shared commitment to excellence,” he says. “I am extremely proud of how far we have come and excited for the opportunities ahead.”

With his deep knowledge of the industry, a passion for hospitality, and a visionary approach to leadership, Alexander Traeger is set to continue reshaping the luxury travel experience in the Maldives for years to come.