Insider Tips to Make your Hotel Family Friendly

[vc_row][vc_column][vc_column_text]Travelling with children is an adventure in itself, and as a hotel manager you venture into it when you host families at your hotel. Helping parents with the logistics of travelling with their kids is a huge part of the job while simultaneously providing a stay at your hotel that is fun, inspirational and relaxing. If you […]

What should hotels learn and copy from Airbnb

[vc_row][vc_column][vc_column_text]The hotel industry generally suffers from a victim mentality. Airbnb is the big bad wolf that is not playing according to our rules. They and other sharing economy business models are bringing damage to our hotels, and it isn’t happening in a fair way. But let’s turn the game around and find out what we […]

How to generate ancillary revenue in your hotel or resort

[vc_row][vc_column][vc_column_text]What can you do in your hotel or resort to generating additional income? It often sounds easier than it is in reality. We have been brainstorming and have come up with some great hotel management tips to sell extra services. And then there is the next challenge with upselling and cross-selling. There are several extra services to […]

Secrets of Revenue Management: Protect your hotel brand from Brandjacking

[vc_row][vc_column][vc_column_text]Con air: What is brandjacking? The neologism brandjacking was coined over a decade ago, by astutely combining the words branding and hijacking. In our industry, when we talk about brandjacking, we usually refer to all those activities whose lowest common denominator is the exploitation of another company brand’s equity, such as the creation of fake social […]

How to Reduce OTA Commissions with Your Direct Sales Strategy

[vc_row][vc_column][vc_column_text]Editor’s Note: The following article was first published on Reproduced here with the kind permission of the author. Here is the fact, Direct bookings have become a key objective for hotels large and small, and is one of the top recommendations at an efficient Revenue Management strategy. In an ultra-competitive sector, through moving room reservations away from […]

10 Tips to attract Chinese travellers and tourists with your hotel

[vc_row][vc_column][vc_column_text]Editor’s Note: The following article was first published on Reproduced here with the kind permission of the author. With around US$300 billion spent every year overseas, the Chinese market is incredibly tempting for hotels, but it’s probably the hardest one to penetrate as well. We are always looking to develop our revenue management and distribution strategies […]