Exclusive: Afeef Hussain, Regional Director of Training, Dev. & Quality Assurance, LUX* Resorts & Hotels

[vc_row][vc_column][vc_column_text]Afeef Hussain, the Regional Director of Training, Development and Quality at LUX* Resorts and Hotels has been working in the hospitality industry for over 15 years. Experienced in the areas of HR strategy, customer experience, quality management, talent, performance management and learning and development, he speaks about the relevance of superior services in this exclusive […]

Maldives registers prominent increase in tourist arrivals

[vc_row][vc_column][vc_column_text]Maldives tourism attained 10 percent as five year annual average growth rate from 2012 to 2016, according to data by the Ministry of Tourism. The sector accounts to about 23 percent of the country’s gross domestic product (GDP). Maldives tourism also saw the arrival of 1.3 million tourists by end 2017, which is an 8 […]

Online travel booking on the rise

[vc_row][vc_column][vc_column_text]As cell phones have become an increasingly ubiquitous part of our daily lives, mobile travel bookings have become more popular for younger age groups and demographics. According to a study by market research firm Euromonitor International, as of 2015, online sales in the Maldives travel market continue to increase faster than traditional offline sales as […]

The Relevance of Service Excellence

[vc_row][vc_column][vc_column_text]In the cover story for issue #27 of Hotelier Maldives, we discuss the relevance of superior service, and how it helps customers as well as organisations to grow, live and serve others. Further, Afeef Hussain (Regional Director of Training, Development and Quality Assurance at LUX* Resorts & Hotels) and Mohamed Athif (Director of Human Resources […]

GM’s View: Joseph Della Gatta, General Manager, Holiday Inn Resort Kandooma Maldives

[vc_row][vc_column][vc_column_text]Joseph Della Gatta is a strategic and visionary hospitality professional with over two decades in hospitality, having worked with leading hotel and resort brands. Joseph has been with the InterContinental Hotels Group (IHG) since 2006 and today we find him as the General Manager of IHGs Holiday Inn Resort Kandooma Maldives. He speaks with Hotelier […]

Average stay constant for February despite positive growth in tourist arrivals

[vc_row][vc_column][vc_column_text]Maldives achieved a 19 percent hike in tourist arrivals in February while guest stay durations remained the same, according to figures gathered by the Ministry of Tourism. More than 144,286 guest arrivals were recorded for February, which is a growth of 19 percent over the same period last year. Statistics across occupancy also offered strong […]

Bahauddeen, Director of Rooms, Gili Lankanfushi

[vc_row][vc_column][vc_column_text]Bahauddeen, commonly called Bahau started his career in the hospitality sector 17 years ago when he joined Kuramathi right after completing his Diploma in Tourism Management, Hotel Operations at the Faculty of Hospitality and Tourism Studies in Male’. He is currently the Director of Rooms at Gili Lankanfushi and before taking on his current position, […]

GM’s View: Owen Ealden, General Manager, Komandoo Maldives

[vc_row][vc_column][vc_column_text]Prior to accepting the offer to lead the passionate team at Komandoo, Owen acquired a wealth of experience in his role as Executive Chef at Kuredu Island Resort and was instrumental in both the pre-opening phase and the operation of Hurawalhi to date as Director of Food and Beverage. The success of Hurawalhi’s 5.8, the […]

A far reaching tourism concept: Focus on ecological and social responsibility at ITB Berlin

[vc_row][vc_column][vc_column_text]“Reef conservation in Maldives”, “transformational experience” and “social impact” are some of the key topics that a case study of “In Focus” tours by Urban Adventures examined at this year’s ITB Berlin. The presentation, held on March 9, at the ITB Berlin Convention on the Adventure Stage at Hall 4.1, discussed key issues and possible […]

Spreading the word as Maldives plans ambitious expansion

[vc_row][vc_column][vc_column_text]The Internationale Tourismus Börse (ITB Berlin) newsroom reveals that in order to attract markets globally, as is the plan of the Maldives Marketing and Public Relations Corporation (MMPRC), several factors come into play. Marketing authorities and teams within the leisure industry in the Maldives have a thought-provoking job on their hands, with the destinations ambitious […]

Maseeha Ibrahim Fulhu, Guest Hostess, Komandoo Island Resort & Spa

[vc_row][vc_column][vc_column_text]Maseeha Ibrahim Fulhu’s career with Crown & Champa Resorts (CCR) began in 2006 when she joined Komandoo Island Resort & Spa as a guest hostess. Maseeha has since grown into a beloved team member and was subsequently recognised as the ‘Star of the Month – October 2017’ and ‘Employee of the Month – October 2017’ […]

Komandoo Maldives Resort: Paradise, pure and simple

[vc_row][vc_column][vc_column_text]Whenever I hear the words “all-inclusive resort”, I am cautious as that usually suggests a mockery of the destination’s authenticity, mediocre food and rambunctious crowds. Yet, the ample choice given to me to explore at Komandoo Maldives Resort left me thinking of the absolute room in the Maldives for an all-inclusive concept to deliver a […]