Articles

If your hotel is looking to improve guest service satisfaction, one of the first steps midlevel managers should do is evaluate how they’re mentoring or developing front-line staff. Nearly every week I head out on the road delivering hotel sales and guest service training that focuses on all departments. Although my programme topics are mostly […]

After almost a decade of working in the entertainment industry, Mona Sedghi knew that the time was right when she made a sudden turn in her career and entered into the hospitality industry. She eventually got the jump on things when LUX* Resorts & Hotels gave her the opportunity to follow her dreams. As the […]

A notable 16.8 per cent increase in arrivals saw Maldives reach the 320,000 tourist arrivals milestone within just two months of 2019. Tourist arrivals to the Maldives by the end of February stood at 320,135 according to the most recent statistics released by the Ministry of Tourism. Other notable developments for the country saw a […]

PT Bali Boxes was founded by Tabetha Rose in 1986, the company started as a decorative box maker in Bali, Indonesia. After being introduced to the hospitality industry, they rebranded themselves as Beyond Menus. Subsequently, in 2013, they acquired Beyond Hospitality Essentials which further expanded their design range. The company specialises in designing accessories that […]

I have been in this hotel revenue management game for more than two decades now. And after all these years it still gets me anxious when I see hotels not performing at their full potential. So I have put together a list of five common mistakes made in revenue management in hotels, resorts and hostels. Unfortunately, making […]

TOYO Pumps is a product invented by a Japanese company way back in 1964 and was introduced to South Asia in 1983. It was only in 2014, that TOYO came to the Maldives with the intention of making their products available for customers at a reasonable price. Today, TOYO pumps are the leading supplier of […]

[vc_row][vc_column][vc_column_text]It was an early morning flight from Velana International Airport to Hanimaadhoo Airport, in the northern Haa Dhaalu Atoll; the perfect time for picturesque scenery, with the sun’s bright rays leaving the ocean below glistening in a golden aura. Hanimaadhoo, home of The Barefoot Eco Hotel—a four-star escape tucked away around lush vegetation, long stretch […]

[vc_row][vc_column][vc_column_text]Born in a land of culinary delights, Ravifruit is a highly sought after brand which has been providing delightful frozen fruits and fruit purees since 1981. Based in France, Ravifruit caters a wide range of fruit flavours for clients from all over the world. In countries across the globe, especially in Europe, Ravifruit is considered […]

[vc_row][vc_column][vc_column_text]Hard work and a desire to succeed to reach the top are some of the most important qualities to flourish in any field we embark. Hospitality and Tourism industry is no exception, and especially in a challenging environment such as the Maldives, examples of such dedication is very seldom to find. Hassan Shihab, at the […]

[vc_row][vc_column][vc_column_text]Based in Barcelona, RTC Tennis is a company that has been operating in the market for more than five years, providing resorts worldwide with a focused tennis service. Having created a unique recreational tennis programme based on continued education in order to get more guests on the court, the company is leading the way in […]

[vc_row][vc_column][vc_column_text]As the speedboat neared through the crystal clear waters of Grand Park Kodhipparu, Maldives, I couldn’t help but notice the warm welcome party waiting for me at the pier. Smiling staff in aquamarine and white uniforms, ready to whisk me off on the seemingly wonderful journey of the resort’s very own philosophy of “loving hospitality” […]

[vc_row][vc_column][vc_column_text]It started off as a one-man operation in 1985 as Sunland Travel, handling inbound traffic to the Maldives, but soon became one of the few professional local tour operators in the Maldives. 20 years ago, Sunland Travel embarked on a remarkable journey with Singapore Airlines—one of the most respected travel brands in the world—and today […]