Leadership 5.0: Pulse Hotels’ Aalim Mohamed urges hoteliers to rethink, redefine, reboot at GM Forum 2025
At the Hotelier Maldives General Managers (GM) Forum 2025, Aalim Mohamed, Group Director of Human Resources at Pulse Hotels & Resorts, invited a ballroom full of GMs to stand, take three deep breaths, and reset. It was a fitting prelude to a session that asked leaders to pause, rethink long-held assumptions, and embrace a model […]
Unlocking loyalty via digital guest journeys: TrustYou’s Radouane Namaoui at GM Forum 2025
At the 2025 Hotelier Maldives General Managers (GM) Forum, Radouane Namaoui, Global Head of Key Accounts at TrustYou, delivered an insightful presentation on “Unlocking Loyalty Through Digital Guest Journeys”, exploring how data, artificial intelligence, and personalisation are reshaping the guest experience and strengthening hotel loyalty worldwide. Speaking with humour and warmth, Namaoui began by connecting […]
Future is digital: BML’s Afrah Ahmed explores financial innovation in tourism at GM Forum 2025
At the 2025 Hotelier Maldives General Managers (GM) Forum, Afrah Ahmed, Director of Cards at Bank of Maldives (BML), delivered a compelling presentation on “Digital Transformation in Maldives Tourism,” highlighting how innovation and technology are redefining the nation’s tourism landscape. Addressing an audience of industry leaders, policymakers, and media representatives, Afrah began by acknowledging the […]
Beyon Cyber’s Abubakar Latif at GM Forum 2025: Building digital trust in Maldives’ hospitality future
At the 2025 Hotelier Maldives General Managers (GM) Forum, Abubakar Latif, Chief Technology Officer at Beyon Cyber and Board Member of DTS Solutions UAE, delivered a compelling reminder that the future of hospitality depends not only on innovation and guest experience — but also on digital trust. In his presentation titled “A Stakeholder Analysis of […]
Hospitality meets humanity: Reimagining digital guest journey at GM Forum 2025
At the 2025 Hotelier Maldives General Managers (GM) Forum, industry leaders gathered to discuss one of the most transformative forces shaping hospitality today — the digital guest journey. Moderated by Mohamed Shafraz Hafiz, Director of Digital Technology & Marketing at Pulse Hotels & Resorts, the panel titled “Reimagining the Guest Journey: Digital Touchpoints from Booking […]
From hashtags to human connection: Experts at GM Forum 2025 explore how Maldives can win digital traveller
At the ninth edition of the Hotelier Maldives General Managers Forum 2025, a panel of distinguished industry leaders came together to discuss “Destination Marketing in the Digital Era: Building Maldives’ Global Presence Beyond the Beach.” The session, moderated by Mathurot Chuladul, Field Marketing Director, Communications – Maldives at Marriott International, featured panellists Ru Yi, Assistant […]
Trip.com’s Ru Yi at Hotelier Maldives GM Forum 2025: AI, connection and future of travel
At the ninth edition of the Hotelier Maldives General Managers (GM) Forum 2025, Ru Yi, Assistant Vice President of International Markets, APAC at Trip.com Group, delivered a keynote address titled ‘Travel in the Age of Digital Transformation.’ Speaking to a hall filled with resort leaders and hospitality professionals, she explored how artificial intelligence, digital integration, […]
JOALI Maldives’ Shameem Ali: Local expertise, global impact for reef conservation
For nearly two decades, Shameem Ali has dedicated his professional life to understanding and protecting the coral reefs of the Maldives. His journey began in 2005, when he joined Banyan Tree as a marine environmental officer. Looking back, he recalls that his interest in marine life started even earlier, when he became concerned about what […]
Nurturing family experiences: JOALI Maldives’ Mariyam Hana on crafting experiences for younger guests
In JOALI Maldives, Mariyam Hana leads the Kids Club with a vision shaped by both professional experience and personal conviction. With a career that has taken her from front office operations to managing one of the most distinctive family programmes in the country, Hana’s career reflects the evolution of Maldivian hospitality and the growing role […]
Impact over optics: Six Senses Laamu philosophy on authentic CSR in Maldives
In the remote atoll of Laamu, Six Senses Laamu has earned a reputation not only as a luxury destination, but as a frontrunner in sustainability and community engagement. At the centre of this work is Lawrence Menz, the resort’s Director of Sustainability and Conservation. Under his leadership, Six Senses Laamu was recently named winner of […]
‘Joy of Living’ through Maldivian lens: Shifaz Hassan at JOALI Maldives
When JOALI Maldives opened in 2018, it brought a new dimension to the country’s luxury tourism landscape by embedding art and storytelling into the guest experience. At the centre of this philosophy today is its General Manager, Shifaz Hassan, one of the few Maldivian leaders in the ultra-luxury sector, who carries both the responsibility of […]
Managing a well-living island: Graeme Freeman on balancing joyful transformation at JOALI BEING
Graeme Freeman, General Manager of JOALI BEING, oversees a truly unique destination in the Maldives, a well-living island dedicated to guiding guests on a journey of joyful transformation. Rooted in the resort’s signature Four Pillars of Mind, Skin, Microbiome, and Energy, Freeman’s leadership blends cutting-edge science with ancient wisdom to create personalised experiences that restore […]
