The Soneva Philosophy
[vc_row][vc_column][vc_column_text]With a little over two decades of operation in the Maldives, and having branched out into all the corners of the world, Soneva is a name that is now synonymous with ultraluxury travel. Having created the brand in 1995, the core roots of its operation has stayed steadfast in evolving to cater to the concept […]
Measuring and incentivizing front desk and reservations upselling
[vc_row][vc_column][vc_column_text]Increasingly, hoteliers recognise upselling training as an opportunity to generate additional revenue, yet it is also essential to properly measure the results and incentivize success. Most only measure “incidents” of upselling at registration. Similarly, most incentivize a percentage of the “per stay” revenue per incident. As a result, colleagues generally focus exclusively on scoring a […]
GM Forum 2017 Highlights: Jasper Palmqvist, Area Director, Asia Pacific – STR Global
[vc_row][vc_column][vc_column_text]A presentation on an analysis of demand, supply and performance in the Maldives and comparable destinations was delivered at the GM Forum 2017 by Jasper Palmqvist, the Area Director Asia Pacific for STR Global. His analysis showed that length of stay has levelled out in the Maldives, as has rates while RevPAR is back at […]
The art of being an invisible attendant: Butler training in the Maldives
[vc_row][vc_column][vc_column_text]Above all else, the Maldives is known as the quintessential holiday destination. The name itself incites images of pristine beaches, turquoise lagoons and luxurious resorts. What makes these resorts so tempting for guests is not just their aesthetic appeal but also the sense of being indulged and pampered, a well-deserved get away from their routine […]
Industry performance: Supply, demand and external factors
[vc_row][vc_column][vc_column_text]As of the end of November 2017, arrivals are up by 6.8% with Europe registering the largest increase compared to the previous year. European arrivals increased by 11.3% year-on-year. Looking at specific regions in Europe, Central and Eastern Europe, which includes Russia, registered a growth of 23.4%. Russia is the biggest contributor to this growth […]
GM Forum 2017 Highlights: Panel on Employment Law
[vc_row][vc_column][vc_column_text]GM Forum 2017 saw a number of expert-led panels discussing an array of vital issues related to the tourism industry. One of the panels saw extensive discussions on issues that derive from the Employment Law, and ways to overcome these challenges. They also discussed the most feasible ways to comply with new amendments to the […]
Registration opens for GM Forum 2018
Registration for the Hotelier Maldives GM Forum 2018 is now open as Perspective Pvt Ltd—the publisher of Hotelier Maldives—prepares for the event to be held at Kurumba Maldives on April 18, 2018. The GM Forum, an annual gathering of general managers and hospitality industry stakeholders, consists of keynote speeches from industry leaders and interactive panel […]
GM Forum 2017 Highlights: Mohamed Solah, Manager, Infrastructure Development, MACL
[vc_row][vc_column][vc_column_text]GM Forum 2017 touched key topics including the mega-project to develop Velana International Airport and saw a presentation by Mohamed Solah, Manager Infrastructure Development at Maldives Airports Company Ltd (MACL). The development plans include a new runway to service large passenger aircraft such as the A380 and cargo planes and a new terminal that can […]
Jean-Christophe Nager to represent TSMIC at GM Forum 2018
[vc_row][vc_column][vc_column_text]The Small Maldives Island Co. (TSMIC) has confirmed Jean-Christophe Nager, the General Manager of Huvafen Fushi, to represent the brand at the GM Forum 2018. The third edition of the GM Forum will be held on April 18, 2018, at Kurumba Maldives. Jean-Christophe will represent Huvafen Fushi, Amilla Fushi and Finolhu, operated by TSMIC, at […]
Villa Airport Maamigili: An ever-expanding story
[vc_row][vc_column][vc_column_text]Just six years into operation, Villa Airport Maamigili (VAM) is preparing to unveil a new 14,478 square feet terminal building during the first quarter of 2018. The current terminal building—5,242 square feet in size—was built in November 2011 with basic facilities. “The current airport terminal is small. In order to alleviate any inconveniences passengers may […]
GM Forum 2017 Highlights: Hussain Afeef, Chairman, Crown & Champa Resorts
[vc_row][vc_column][vc_column_text]Delivering the keynote speech at the Hotelier Maldives GM Forum 2017, Hussain Afeef (Champa), the Chairman of Crown & Champa Resorts, describes tourism in its infancy in the isles, when he and Mohamed Umar Maniku essentially ushered in the era of tourism to the Maldives. We’re looking forward to GM Forum 2018—to be held on […]
GM Forum 2018 to feature discussions on a myriad of hotel industry issues
[vc_row][vc_column][vc_column_text]April is set to see extensive discussions on the status of and major challenges facing the country’s tourism industry today at the Hotelier Maldives GM Forum—the only dedicated event in the Maldives for resort general managers. The third edition of the GM Forum will be held on April 18, 2018, at Kurumba Maldives. Since inception […]
